Extractions are backlogged

Incident Report for Syntage.com

Resolved

The issue has been resolved.

Posted Nov 20, 2023 - 23:36 CST

Monitoring

We've resolved the issue causing the backlog. We are now monitoring it as all extractions start to process normally.

Posted Nov 20, 2023 - 22:01 CST

Investigating

Extractions are currently backlogged. We are investigating the issue.

Posted Nov 20, 2023 - 21:34 CST

This incident affected: Extractions (Invoice, Annual Tax Returns, Provisional Tax Returns, RIF Tax Returns, Tax Status, Tax Compliance, Tax Retention, Electronic Accounting, RPC, Extraction Scheduler).