Resolved -
We've not seen any further issues. The issue seems to be resolved.
Aug 26, 15:10 CDT
Monitoring -
We've retried failed extractions and have seen them succeed. We'll keep this incident open for a little while longer while we monitor.
Aug 26, 12:14 CDT
Identified -
The SAT portal for tax returns is intermittently having issues. This is causing extractions to take longer as instead of finishing successfully on the first attempt, they are having to be retried many times. Our system does this automatically, so there is nothing you need to do.
Aug 24, 10:13 CDT