SAT portals are down
Resolved·Full outage

The SAT has fixed the credential validation in all portals, and we have observed successful extractions in the past few hours. All SAT extractors are now operational. We will rerun extractions that failed yesterday during the outage within the next few hours. If your failed extraction is not rerun today for any reason, please perform it manually. If you have any doubts, feel free to contact our support team.

Tue, Sep 19, 2023, 11:40 AM
(1 year ago)
·
Affected components
Entity Onboarding
Updates

Resolved

The SAT has fixed the credential validation in all portals, and we have observed successful extractions in the past few hours. All SAT extractors are now operational. We will rerun extractions that failed yesterday during the outage within the next few hours. If your failed extraction is not rerun today for any reason, please perform it manually. If you have any doubts, feel free to contact our support team.

Tue, Sep 19, 2023, 11:40 AM

Monitoring

All portals appear to be functioning and loading the login form. However, the credential validation is still not working properly. We will continue to monitor the situation and provide updates as soon as we have more information.

Tue, Sep 19, 2023, 03:27 AM(8 hours earlier)

Monitoring

The CFDI portal appears to be up as the login form is loading. However, the credential validation process is failing, causing valid credentials to be marked as invalid. Consequently, the extraction of invoices and tax retentions continues to fail.

Tue, Sep 19, 2023, 01:07 AM(2 hours earlier)

Monitoring

The credential validation process has been running smoothly for a few hours. We are now marking this component as "operational."

Mon, Sep 18, 2023, 11:30 PM(1 hour earlier)

Monitoring

The SAT is still experiencing issues. We are actively monitoring the SAT's performance, and will provide an update when services start to resume normally.

Mon, Sep 18, 2023, 09:44 PM(1 hour earlier)

Monitoring

Multiple SAT portals are down. We are unable to run invoice, tax_retention, tax_status and tax_compliance extractions. We will continue to monitor the situation and provide updates as soon as we have more information.

Mon, Sep 18, 2023, 07:09 PM(2 hours earlier)

Monitoring

The SAT CFDI portal has been down since 09:50 am (CDT). We cannot run invoice and tax retention extractions. We will continue to monitor the situation and provide updates as soon as we have more information.

Mon, Sep 18, 2023, 05:38 PM(1 hour earlier)